Client
BRANCH OFFICES
are positioned between two layers of glazing to allow light to permeate the space.
Branch Renovation
01 Challenge
State Employees' Credit Union (SECU) sought to transform a newly acquired branch to reflect their commitment to community, enhance the member experience, and integrate modern technology while staying true to their tradition of personal service. The building posed several challenges, including a low ceiling, limited natural light, and poor street visibility. The goal was to create a secure, welcoming, and innovative space for members and employees, while maintaining SECU's relationship-driven philosophy.
02 Solution
The design team's initial focus was to carefully assess the existing building conditions to anticipate potential construction challenges and optimize the outcome for SECU. Our solution included a modest addition at the front of the building—a glass box that allows natural light to flood the space. This feature became central to the design, creating a more open, expansive, and inviting atmosphere for members.
Quick Facts
Size 3,370 SF
Completion Date 2024
Location Raleigh, NC
03 Results
The open floor plan offers collaborative, flexible spaces that encourage interaction between members and employees, fostering a sense of community by eliminating barriers and creating an accessible environment. The use of warm materials, such as wood, and abundant natural light enhances the welcoming atmosphere, inviting members into the branch. The layout is designed for ease of use, offering clarity for members while supporting both private consultations and group interactions, enabling dynamic engagement between staff and members. Additionally, the branch is adaptable to future technologies, ensuring flexibility for future development.
Visitors entering the lobby are immediately greeted by a friendly SECU employee who offers a warm welcome and guidance, making the space feel personable and approachable.
